Website Terms & Conditions
Last updated: August 2026
These Terms & Conditions govern your use of candicelovelle.co.uk. By using this website, you agree to these terms.
About us
This website is operated by Candice Lovelle, a sole trader.
Trading name: Candice Lovelle
Email: candice@candicelovelle.co.uk
Telephone: 07810 138868
Purpose of this website
This website provides general information about Candice Lovelle, psychotherapy services, professional qualifications, research and related areas of work.
The information provided on this website is for general informational purposes and should not be considered personalised medical, psychological or therapeutic advice.
Therapy enquiries
You may use this website to make an enquiry about therapy or an initial assessment. Submitting an enquiry does not create a therapist-client relationship and does not guarantee that therapy will be offered.
Before therapy begins, suitability, availability, fees, confidentiality, appointment arrangements and any other relevant terms will be discussed separately.
Any therapeutic relationship will be subject to the terms agreed directly between Candice Lovelle and the client.
No guarantee of outcomes
Every individual's circumstances and experience of therapy are different. No specific therapeutic result or outcome can be guaranteed.
Information, testimonials, research or other material presented on this website should not be interpreted as a guarantee that another person will experience the same outcome.
Not an emergency service
This website and the enquiry service provided through it are not intended to provide emergency, crisis or urgent medical or mental-health support.
If you believe that you or another person is in immediate danger or requires urgent medical or mental-health assistance, please seek appropriate emergency or healthcare support rather than relying on this website or its contact form.
Website enquiries
We aim to respond to enquiries within a reasonable period but cannot guarantee an immediate response.
Please do not use the website contact form for emergencies or situations requiring an urgent response.
Accuracy of information
We take reasonable care to ensure that information published on this website is accurate and up to date. However, information may change and we cannot guarantee that all website content will always be complete, accurate or current.
We reserve the right to change, update or remove website content without notice.
Professional and research information
References to therapeutic approaches, psychological research, injury, disability, mental health or related topics are provided for general educational and informational purposes.
Website content is not a substitute for advice from an appropriate medical, psychological or other healthcare professional in relation to your individual circumstances.
Intellectual property
Unless otherwise stated, the content of this website, including text, branding, graphics, photographs and other original material, is owned by or licensed to Candice Lovelle and is protected by applicable intellectual property laws.
You may view and print website content for your own personal, non-commercial use. You must not reproduce, republish, distribute, modify or commercially exploit website content without prior permission, except where permitted by law.
Third-party links
This website may contain links to external websites or organisations. These links are provided for information or convenience only.
We do not control third-party websites and are not responsible for their content, availability, security, privacy practices or services.
Website availability
We aim to keep the website available and functioning correctly but cannot guarantee continuous or uninterrupted access.
Access may occasionally be restricted or unavailable because of maintenance, technical problems, security issues or circumstances outside our control.
Limitation of liability
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.
To the fullest extent permitted by law, we will not be responsible for losses arising solely from reliance on general information published on this website or from temporary inability to access the website.
These website terms do not replace or restrict any separate professional obligations that apply within an established therapeutic relationship.
Privacy and cookies
Your use of this website is also governed by our Privacy Policy and Cookie Policy, which explain how personal information and cookies are handled.
Changes to these terms
We may update these Terms & Conditions from time to time. The latest version will be published on this page and will apply from the date shown above.
Governing law
These Terms & Conditions are governed by the laws of England and Wales, unless applicable law requires otherwise.
Any dispute relating to use of this website will be subject to the jurisdiction of the courts of England and Wales, subject to any rights you may have under applicable consumer law.
Contact
If you have any questions about these Terms & Conditions, please contact:
Candice Lovelle
Email: candice@candicelovelle.co.uk
Telephone: 07810 138868